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Trial registered on ANZCTR
Registration number
ACTRN12624000315516
Ethics application status
Approved
Date submitted
27/02/2024
Date registered
25/03/2024
Date last updated
9/08/2024
Date data sharing statement initially provided
25/03/2024
Type of registration
Prospectively registered
Titles & IDs
Public title
CYBERABILITY: Piloting the Smooth Sailing After Scams adjustment program
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Scientific title
CYBERABILITY: Piloting the Smooth Sailing After Scams adjustment program addressing levels of distress and coping in cyberscam survivors.
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Secondary ID [1]
311455
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Nil known
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Universal Trial Number (UTN)
Nil known
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Acquired brain injury
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Mental health
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Adjustment disorder
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Condition category
Condition code
Mental Health
329473
329473
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0
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Depression
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Mental Health
329474
329474
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0
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Anxiety
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Physical Medicine / Rehabilitation
329475
329475
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0
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Other physical medicine / rehabilitation
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Mental Health
329912
329912
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0
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Other mental health disorders
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
The program consists of ten weekly group or individual therapy sessions of approximately 60 minutes. The sessions are delivered by allied health clinicians (i.e., clinical neuropsychologists, clinical psychologists, provisional psychologists under supervision, occupational therapists, speech therapists). People with lived experience will co-facilitate up to four sessions where required. Participants have the choice of attending sessions via videoconference or in person. Therapists will follow a structured treatment manual, whilst adopting a person-driven approach.
This treatment manual was extensively co-designed with cyberscam survivors with acquired brain injury (ABI), caregivers and clinicians. Fifteen cyberscam survivors with acquired brain injury (ABI), caregivers, clinicians and service provider took part in eight 2.5-hour hybrid focus groups delivered over a period of eight weeks, to co-design the treatment manual. Participants were presented with draft content on recommended intervention approaches and priorities based on our previous scoping research with these stakeholder groups. They were invited to provide feedback and generate ideas throughout each group. Additional meetings were held with the research team to refine and integrate the ideas into a structured intervention manual. Following these meetings, eight more meetings were held with clinician and service provider participants to discuss and gather more feedback on the structured manual. Four steering committee meetings with industry stakeholders from the brain injury and cybersecurity sectors were also held to provide strategic advice on the intervention content, and promotion and sustainability plans.
The treatment manual consists of modules, with accompanying handouts. Session 1 is a 1:1 introduction to the program. Sessions 2-3 focus on scams and cybersafety. Sessions 4-5 focus on financial management and strategies. Sessions 6-7 focus on emotions. Sessions 8-9 focus on relationships and lifestyle. Session 10 is a summary of the content and strategies learnt.
Sessions will involve provision of brief information through short videos and handouts, semi-structured group discussions among participants, facilitated by the therapist and lived experience facilitator, and exploration of practical strategies to implement between sessions. There will be approximately 2-4 participants in a group, with 1:1 delivery also available.
Strategies used to monitor adherence to the intervention include session attendance checklists, audio-visual recording of sessions to allow for analyses of treatment fidelity and regular supervision with therapists by the project lead.
For individuals who attend sessions via videoconference, handouts will be delivered via email or hardcopy post depending on the participants preference.
Researchers will determine whether participants receive the intervention in a group or individual setting on a case-by-case basis, based on screening with the individual (and a close other or clinician) to determine their cognitive, behavioural and communicative ability, and other accessibility factors (e.g. if home visits are required to provide the intervention). In addition, individuals who would clinically benefit from more immediate support rather than waiting until the next available structured group program, will also be considered for individually delivered intervention.
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Intervention code [1]
327902
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Rehabilitation
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Comparator / control treatment
No untreated control group. A multiple baseline single-case study design will be used. Participants will act as their own controls by comparing changes occurring during a non-treatment baseline phase with that during the intervention and follow-up phases. Participants will be randomly assigned to 2, 4 or 6 weeks baseline lengths before starting the intervention. All participants will receive the same intervention at the conclusion of the baseline phase.
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Control group
Active
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Outcomes
Primary outcome [1]
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Subjective levels of distress.
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Assessment method [1]
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Participants are asked to rate the following questions on a 7-point Likert scale: 'How upset do you feel about the scam?' ("Extremely upset" to "Not upset at all").
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Timepoint [1]
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This measure will be completed 3 times a week throughout the study duration (i.e., baseline phase, during the intervention phase, throughout 2-month follow-up period). Participants will complete this across 20 to 24 weeks depending on the length of their baseline phase.
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Primary outcome [2]
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Subjective levels of coping.
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Assessment method [2]
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Participants are asked to rate the following questions on a 7-point Likert scale: 'How well do you think you are coping with being scammed? ("Extremely poorly" to "Extremely well").
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Timepoint [2]
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This measure will be completed 3 times a week throughout the study duration (i.e., baseline phase, during the intervention phase, throughout 2-month follow-up period). Participants will complete this across 20 to 24 weeks depending on the length of their baseline phase.
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Primary outcome [3]
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Scam adjustment stage.
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Assessment method [3]
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We co-designed this qualitative tool to understand the person's stage of emotional adjustment through their scam journey, which is influenced by their awareness and acceptance of the scam. 7 ordinal levels of adjustment will be used. Participants will self-rate their adjustment stage and the therapist will also provide a rating during the treatment period at each session. This will provide a visual indicator of the participant's movement along the scam adjustment journey.
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Timepoint [3]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), During the intervention (at all 10 sessions), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [1]
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The CyberAbility Scale is a co-designed tailored measure, which includes self-report and objective measures of cybersafety. This is currently undergoing validation.
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Assessment method [1]
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CyberAbility score - self-report.
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Timepoint [1]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [2]
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Global measure of psychological distress.
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Assessment method [2]
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The Hospital Anxiety and Depression Scale (HADS) is a 14-item self-report questionnaire that measures anxiety and depression in clinical populations. Each item consists of a statement about a symptom (e.g., “I feel tense or wound up”). Respondents will indicate the degree to which they experienced that symptom over the past week on a 4-point Likert scale ranging from “not at all” to “most of the time”. The total HADS score will be used.
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Timepoint [2]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [3]
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Financial strategy count. This is a tailored 8-item measure assessing number of financial strategies used to keep money safe.
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Assessment method [3]
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Number of financial strategies used - self-report.
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Timepoint [3]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [4]
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Social relationships measure. This is a tailored 2-item measure assessing relationship with caregivers, friends and social connections in the context of the scam.
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Assessment method [4]
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Social relationships score - self-report.
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Timepoint [4]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [5]
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Goal Attainment Scaling (GAS). This evaluates the extent to which a person's personalised goals of return to activity are attained during the course of the intervention.
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Assessment method [5]
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Individualised goals collaboratively developed with participants using SMART principles (specific, measurable, attainable, realistic, timely). The researcher will develop and complete the GAS with input from the participant. Goal attainment is scored on a 5-point scale with 0 representing that the goal was achieved as expected. Positive scores indicate that participants achieved more than expected, with +1 indicating the goal was achieved “somewhat more” than expected, and +2 indicating “much more” than expected. Negative scores indicate that participants achieve less than expected, with -1 and -2 representing “somewhat less” and “much less”, respectively.
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Timepoint [5]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Secondary outcome [6]
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Subjective rating of survivor's cybersafety. This is a tailored 2-item measure completed by the the survivor's close other.
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Assessment method [6]
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Survivor's cybersafety rating - self-report.
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Timepoint [6]
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Start of baseline (T1), Pre-intervention (T2; i.e., end of baseline period), Post-intervention (T3; i.e., post-completion of intervention), 2-month follow-up (T4).
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Eligibility
Key inclusion criteria
Cyberscam survivors
o 18 years of age or older
o Experienced a scam or others believe the person to have experienced a scam
o Experiencing adjustment or mood difficulty after being scammed
o Have sufficient cognitive capacity to understand plain language explanatory statement, provide informed consent, engage in therapy tasks and complete questionnaires
Close other
o 18 years of age or older
o Relative or primary support person or key friend of a cyberscam survivor participating in this study
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
Cyberscam survivors
o Have current significant psychiatric disorder, alcohol and/or drug use, measured as Level 3 – moderate on items 3, 6, 7 and 8 of the Health of the National Outcome Scales for Acquired Brain Injury (HoNOS-ABI) unrelated to the scam
o Do not have sufficient cognitive capacity required for the study
o Live outside of Australasia
Close others
o Live outside of Australasia
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Randomised controlled trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
Allocation is not concealed.
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
Simple randomisation using an envelope system. Participants will be randomly allocated to one of either a 2, 4, or 6-week baseline period before commencing the intervention. A researcher not connected to the study will prepare a set of sealed envelopes, each containing a baseline length assignment. Once a participant has been enrolled in the study, the researcher will randomly select an envelope from the set of prepared envelopes to determine the baseline length the participant is allocated to.
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Other
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Other design features
This study uses a concurrent multiple-baseline single case experimental design. Participants will act as their own controls, and be randomised into baseline lengths of 2, 4 or 6 weeks. Participants in all baseline groups will receive the same intervention at the conclusion of the baseline period.
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
Primary outcome measures will be analysed using visual and statistical analysis. Subjective levels of distress and coping will be displayed graphically using Graphpad Prism 7. This will be evaluated using established visual analysis guidelines that incorporate within- and between-condition analysis (Lane & Gast, 2014). Effect sizes will be estimated to support visual analysis findings if there is a functional effect present.
Effect sizes will be analysed statistically using the Tau-U statistic, which is a nonparametric index of the percentage of data not overlapped between baseline and intervention phases (Parker, 2014). Tau-U is appropriate for small datasets, is robust to outliers, corrects for a baseline trend, and provides an overall effect size. An online calculator will be used for analysis: http://www.singlecaseresearch.org/calculators/tau-u. Effect sizes will be used to interpret the findings instead of focusing on p-values to account for autocorrelation (Vannest, 2018). Tau-U values below 0.2 will be considered small, 0.2 - 0.6 medium, 0.6 – 0.8 large and greater than 0.8 large to very large.
Paired-samples t tests (normal distribution) or Wilcoxin (nonnormal distribution) will be performed to compare mood, scam awareness, financial strategies, and social relationships data recorded at baseline, pre-intervention, post-intervention, and 2-month follow-up assessments. Functional change on GAS goals will be descriptively explored. Any change will be considered to have clinical significance (Perdices, 2005). NVivo software will be used to store and analyse interview transcripts.
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Recruitment
Recruitment status
Recruiting
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Date of first participant enrolment
Anticipated
22/04/2024
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Actual
23/05/2024
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Date of last participant enrolment
Anticipated
1/04/2026
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Actual
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Date of last data collection
Anticipated
23/10/2026
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Actual
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Sample size
Target
15
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Accrual to date
5
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Final
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Recruitment in Australia
Recruitment state(s)
ACT,NSW,NT,QLD,SA,TAS,WA,VIC
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Recruitment postcode(s) [1]
42048
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3168 - Notting Hill
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Funding & Sponsors
Funding source category [1]
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University
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Name [1]
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Monash University
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Address [1]
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Country [1]
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Australia
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Primary sponsor type
University
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Name
Monash University
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Address
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Country
Australia
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Secondary sponsor category [1]
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None
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Name [1]
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Address [1]
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Country [1]
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
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Monash University Human Research Ethics Committee
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Ethics committee address [1]
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https://www.monash.edu/researchoffice/ethics
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Ethics committee country [1]
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Australia
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Date submitted for ethics approval [1]
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23/01/2024
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Approval date [1]
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12/02/2024
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Ethics approval number [1]
314598
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41149
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Summary
Brief summary
This study will pilot and evaluate the feasibility and efficacy of 10-session cyberscam adjustment program ("Smooth Sailing After Scams"). The structured but flexible program will focus on cybersafety, and adjusting to the impact on finances, emotions, relationships and lifestyle. Participants will be monitored while they wait for the intervention to start, with evaluations during this baseline period, at the start of the intervention, at the end of the intervention, and at 2-month follow-up. Participants will be randomly assigned to 2, 4 or 6 weeks waitlist baseline lengths before starting. The intervention will be provided as a small group or 1:1. Findings will inform a larger trial in order to translate it into clinical practice.
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Trial website
cyberability.org.au
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Kate Gould
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Address
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Monash-Epworth Rehabilitation Research Centre, Turner Institute of Brain and Mental Health, School of Psychological Sciences, Monash University, Building 1/270 Ferntree Gully Road Notting Hill Vic 3168 Australia
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Country
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Australia
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Phone
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+61 3 9902 4480
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
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Dr Kate Gould
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Address
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Monash-Epworth Rehabilitation Research Centre, Turner Institute of Brain and Mental Health, School of Psychological Sciences, Monash University, Building 1/270 Ferntree Gully Road Notting Hill Vic 3168 Australia
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Country
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Australia
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Phone
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+61 3 9902 4480
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Fax
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Email
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[email protected]
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Contact person for scientific queries
Name
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Dr Kate Gould
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Address
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Monash-Epworth Rehabilitation Research Centre, Turner Institute of Brain and Mental Health, School of Psychological Sciences, Monash University, Building 1/270 Ferntree Gully Road Notting Hill Vic 3168 Australia
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Country
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Australia
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Phone
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+61 3 9902 4480
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Fax
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Email
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[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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