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Trial registered on ANZCTR
Registration number
ACTRN12618000191291
Ethics application status
Approved
Date submitted
28/11/2017
Date registered
7/02/2018
Date last updated
30/04/2019
Date data sharing statement initially provided
30/04/2019
Type of registration
Prospectively registered
Titles & IDs
Public title
Capability, capacity, and culture change: Building confidence and competence in nurses to prevent, recognise, and respond to clinically deteriorating patients in mental health units
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Scientific title
A workplace culture program targeting confidence and competence in nurses to prevent, recognise, and respond to clinically deteriorating patients in mental health units
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Secondary ID [1]
293450
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None
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Universal Trial Number (UTN)
U1111-1205-7445
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Trial acronym
CUBIC
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Clinically deteriorating in-patients in mental health units
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Condition category
Condition code
Public Health
304850
304850
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0
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Health service research
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Mental Health
305451
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0
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Other mental health disorders
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
An organisational change consultant will work with nurse leaders and nurses to collectively identify the type and style of strategies that will support them in achieving key objectives. The positive workplace culture program will focus on assisting staff to develop strategic self-awareness of their leadership style, strengths, motivations, drivers, and potential weaknesses particularly in the context of leading and co-creating culture change. Two programs will run concurrently – one for the nurse leaders, which will focus on leadership capability and cultural transformation and a program run ‘at the coal face’ with Nurses.
The Positive Workplace Culture Program will be tailored to the individual sites based on findings from baseline focus groups and questionnaires. The program will be delivered by an organisational change consultant in Phase 2 (3-15 months) of the study. The program will be delivered to nurse leaders in group sessions during professional development time, and to nurses in groups during in-services.
Phases 1, 3 and 4 consist of the collection of both quantitative (surveys and audit) and qualitative (individual interviews and focus groups) data. Baseline data will be collected during Phase 1 (0-2 months). The Positive Workplace Culture Program will be implemented during Phase 2 (3-15 months) and is briefly described above. The immediate impact of the Positive Workplace Culture Program will be measured during Phase 3 (16-18 months), while the sustainability of the Positive Workplace Culture Program will be assessed during Phase 4 (19-21 months).
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Intervention code [1]
299715
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Behaviour
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Comparator / control treatment
No control group
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Control group
Uncontrolled
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Outcomes
Primary outcome [1]
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Staff knowledge relating to recognising and responding to clinically deteriorating patients in mental health units will be assessed by a questionnaire designed specifically for this study.
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Assessment method [1]
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Timepoint [1]
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Phase 4 (19-21 months: sustainability) is the primary endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Primary outcome [2]
304249
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Staff skills relating to recognising and responding to clinically deteriorating patients in mental health units will be assessed by a questionnaire designed specifically for this study.
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Assessment method [2]
304249
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Timepoint [2]
304249
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Phase 4 (19-21 months: sustainability) is the primary endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Primary outcome [3]
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Staff attitudes relating to recognising and responding to clinically deteriorating patients in mental health units will be assessed by a questionnaire designed specifically for this study.
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Assessment method [3]
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Timepoint [3]
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Phase 4 (19-21 months: sustainability) is the primary endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [1]
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Adverse events in mental health in-patients will be assessed by examining IIMS and SAC data.
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Assessment method [1]
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Timepoint [1]
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [2]
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Use of restraints on mental health in-patients will be assessed by examining IIMS and SAC data.
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Assessment method [2]
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Timepoint [2]
340796
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [3]
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Incidence of aggression in mental health in-patients will be assessed by examining IIMS and SAC data.
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Assessment method [3]
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Timepoint [3]
340797
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [4]
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Compliance with Observation Policy for Mental Health Inpatient Units will be audited using the Quality Audit Reporting System (QARS) developed by the Clinical Excellence Commission.
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Assessment method [4]
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Timepoint [4]
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [5]
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Staff engagement time with mental health in-patients will be examined using a time and motion approach (in-house “Activity Follow” tool) to measure direct patient time. The frequency and content of documentation in medical records will also be examined.
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Assessment method [5]
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Timepoint [5]
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Secondary outcome [6]
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Use of seclusion for mental health in-patients will be assessed by examining IIMS and SAC data.
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Assessment method [6]
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Timepoint [6]
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Phase 4 (19-21 months: sustainability) is the main endpoint.
Data will also be collected during Phase 1 (0-2 months: baseline) and Phase 3 (16-18 months: immediate impact).
Data will be collected only once during each phase.
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Eligibility
Key inclusion criteria
All nursing staff (mental health nurse leaders and nurses) working in the adult in-patient mental health units at Bankstown, Campbelltown and Liverpool Hospitals will be eligible to participate.
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
None.
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Study design
Purpose of the study
Educational / counselling / training
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
Allocation is not concealed.
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
Not applicable.
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Masking / blinding
Open (masking not used)
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Who is / are masked / blinded?
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Intervention assignment
Single group
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
Efficacy
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Statistical methods / analysis
Quantitative data from questionnaires will be entered and analysed using IBM SPSS Statistics for Windows Version 24. Descriptive statistics will be used to summarise the characteristics of participants and aggregate scores, percentages, central tendency and spread of variables will be computed. Continuous data will be expressed as mean, standard deviation (SD) and range. Categorical data will be expressed as median and interquartile range (IQR), and nominal data as frequencies and percentages. Conditional on the results of tests of normality of the SAQ scores, independent t-test or the non-parametric equivalence, the Mann-Whitney U test, will be used to test for statistical significance, between SAQ score at baseline and the two follow-ups. A p value of <0.05 will be considered statistically significant.
Qualitative data from the focus groups will be coded and analysed using QSR NVivo Version 11 (QSR International Pty Ltd, Doncaster, Vic., Australia). An inductive approach to thematic analysis will be undertaken to determine latent themes within the data (Braun and Clarke 2006). Initial codes will be generated for each focus group. These initial codes will then be grouped into main themes and confirmed for both focus groups.
The data collection tool (CUBIC Questionnaire) was developed for this study, and consists of a number of validated tools including the Organisational Culture Assessment Instrument (OCAI) (Suderman, J. (2012). Using the Organizational Cultural Assessment (OCAI) as a tool for new team development. Journal of Practical Consulting, 4(1), 52-58) and the Safety Attitudes Questionnaire (SAQ) (Soh, S.-E., Barker, A., Morello, R., Dalton, M., & Brand, C. (2016). Measuring safety climate in acute hospitals: Rasch analysis of the safety attitudes questionnaire. BMC Health Services Research, 16(1), 497. doi:10.1186/s12913-016-1744-4).
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Recruitment
Recruitment status
Active, not recruiting
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Date of first participant enrolment
Anticipated
12/02/2018
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Actual
16/05/2018
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Date of last participant enrolment
Anticipated
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Actual
31/10/2018
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Date of last data collection
Anticipated
1/05/2019
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Actual
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Sample size
Target
210
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Accrual to date
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Final
119
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Recruitment in Australia
Recruitment state(s)
NSW
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Recruitment hospital [1]
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Bankstown-Lidcombe Hospital - Bankstown
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Recruitment hospital [2]
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Campbelltown Hospital - Campbelltown
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Recruitment hospital [3]
9444
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Liverpool Hospital - Liverpool
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Recruitment postcode(s) [1]
18156
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2200 - Bankstown
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Recruitment postcode(s) [2]
18157
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2560 - Campbelltown
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Recruitment postcode(s) [3]
18158
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2170 - Liverpool
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Funding & Sponsors
Funding source category [1]
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Government body
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Name [1]
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Nursing and Midwifery Office
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Address [1]
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Nursing and Midwifery Office
NSW Ministry of Health
Locked Mail Bag 961
North Sydney NSW 2059
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Country [1]
298076
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Australia
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Primary sponsor type
Government body
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Name
South Western Sydney Local Health District
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Address
South Western Sydney Local Health District
Locked Bag 7279
Liverpool BC NSW 1871
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Country
Australia
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Secondary sponsor category [1]
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Other
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Name [1]
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Centre for Applied Nursing Research
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Address [1]
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Centre for Applied Nursing Research
Locked Bag 7103
Liverpool BC NSW 1871
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Country [1]
297153
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Australia
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
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SWSLHD Research and Ethics Office
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Ethics committee address [1]
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Research and Ethics Office Locked Bag 7103 Liverpool BC NSW 1871
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Ethics committee country [1]
299098
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Australia
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Date submitted for ethics approval [1]
299098
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29/08/2017
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Approval date [1]
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11/10/2017
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Ethics approval number [1]
299098
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HREC/17/LPOOL/363, Local Project Number HE17/198
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Summary
Brief summary
Failure to recognise and appropriately respond to clinical deterioration in patients admitted to mental health units has been highlighted as a significant factor in a number of adverse events within these settings. Reasons for this are multifactorial but likely related to the relative infrequency of acute physiological deterioration in mental health settings, for example, deterioration in cardiovascular and respiratory function, evidenced by changes in blood pressure and respiratory rate. As a consequence, staff lack experience in recognising signs of physiological deterioration and responding effectively. Evidence also suggests staff commonly undertake observations from a distance (for example, shining a torch through a window during the night while undertaking observation rounds) and on the basis of appearances only (as opposed to what has been learned through direct engagement with a patient). This is reflected in medical records and during verbal handover with comments such as ‘patient appears settled’, ‘patient appears to be resting’ and ‘no change observed’. These actions by staff have been implicated in and heighten the failure to detect clinically-deteriorating patients. Further, evidence suggests managing physiological deterioration in mental health settings is often suboptimal due to poor communication between multiple healthcare providers from more than one team, and across different locations. In the proposed study setting, 32% of Medical Emergency Team (MET) calls (due to clinical deterioration of patients) result in the transfer of patients to critical care, with some of these patients dying. In most cases, earlier recognition of deterioration could have prevented these outcomes. The aim of this study is to evaluate the effectiveness of a positive workplace culture program designed to develop effective workplace cultures and nursing leadership within adult inpatient mental health units. This culture change program aims to (i) ensure the delivery of compassionate, safe, patient-centred care through the early recognition of, and response to, clinical deterioration and (ii) build on the work undertaken as part of the Productive Mental Health ward by increasing the amount of time nursing staff spend engaging with patients.
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Trial website
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Trial related presentations / publications
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Public notes
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Attachments [1]
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/AnzctrAttachments/374055-CUBIC_Protocol_V1_20170828.pdf
(Protocol)
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Attachments [2]
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2214
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/AnzctrAttachments/374055-CUBIC_Approval_NEAF_20171011.pdf
(Ethics approval)
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Attachments [3]
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/AnzctrAttachments/374055-CUBIC_Approval_SSA_20171027.pdf
(Ethics approval)
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Attachments [4]
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2216
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/AnzctrAttachments/374055-CUBIC_PIS_Master_Managers_V1_20170828.pdf
(Participant information/consent)
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Attachments [5]
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/AnzctrAttachments/374055-CUBIC_PIS_Master_Nurses_V1_20170828.pdf
(Participant information/consent)
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Attachments [6]
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/AnzctrAttachments/374055-CUBIC_FocusGroupQuestionGuide_Baseline_V1_20170828.pdf
(Supplementary information)
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Attachments [7]
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/AnzctrAttachments/374055-CUBIC_FocusGroupQuestionGuide_FollowUp_V2_20170920.pdf
(Supplementary information)
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Attachments [8]
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/AnzctrAttachments/374055-CUBIC_Questionnaire_V3_20180403.pdf
(Other)
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Contacts
Principal investigator
Name
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Dr Bronwyn Everett
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Address
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Centre for Applied Nursing Research
Locked Bag 7103
Liverpool BC NSW 1871
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Country
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Australia
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Phone
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+61 2 8738 9360
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
79279
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Bronwyn Everett
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Address
79279
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Centre for Applied Nursing Research
Locked Bag 7103
Liverpool BC NSW 1871
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Country
79279
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Australia
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Phone
79279
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+61 2 8738 9360
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Fax
79279
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Email
79279
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[email protected]
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Contact person for scientific queries
Name
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Bronwyn Everett
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Address
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Centre for Applied Nursing Research
Locked Bag 7103
Liverpool BC NSW 1871
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Country
79280
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Australia
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Phone
79280
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+61 2 8738 9360
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Fax
79280
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Email
79280
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[email protected]
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Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
No individual data will be available.
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
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