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Trial registered on ANZCTR
Registration number
ACTRN12610001055099
Ethics application status
Approved
Date submitted
29/11/2010
Date registered
1/12/2010
Date last updated
2/09/2013
Type of registration
Prospectively registered
Titles & IDs
Public title
Development and feasibility testing of a "consumer questions" program to increase health literary and empower consumers to participate in decisions about their health.
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Scientific title
Development and feasibility testing of a "consumer questions" program to increase health literary and empower consumers to participate in decisions about their health.
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Secondary ID [1]
253201
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Nil
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Universal Trial Number (UTN)
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Trial acronym
Consumer Questions Program (CQP) Health literacy/empowerment Project
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Women's health
258732
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Contraception
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Medical checks for reproductive organs
258734
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Condition category
Condition code
Reproductive Health and Childbirth
258884
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0
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Other reproductive health and childbirth disorders
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Intervention/exposure
Study type
Interventional
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Description of intervention(s) / exposure
This trial will be conducted in two stages:
Stage 1: Development of the Consumer Questions Program (CQP). This is the intervention which will be tested in Stage 2.
Participants:
a) Clinical staff focus groups (health professionals and clinic staffs at Family Planning NSW
b) Consumer focus groups (clients at Family Planning NSW)
Outcome: thematic analysis to identify themes and sub-themes within the data (audio-records transcriptions)
Stage 1 will take 1-4 months
Stage 2: A feasibility Study. Testing of the intervention: The Consumer Questions Program.
The Consumer Questions Program (CQP) to train consumers to use the consumer questions. The program includes providing participants with four components:
i) a 2-5 min CQP DVD
ii) a consultation summary sheet
iii) a consumer questions reminder card
iv) a CQP pamphlet, including website address to access the DVD and the supporting information online
The intervention will be delivered once to participants by a research officer/nurse when they attend the clinic. Client participants will complete questionnaires for data collection at 3 time points. Prior to consultation (T1), immediately post consultation ( T2) and 2 weeks post consultation (T3)
Participants:
a) Clinical staff (health professionals and clinic staff) at Family Planning NSW
b) Clients at Family Planning NSW
Primary outcomes will be measured from participants' report:
a) proportion of client participants who report asking the questions in the consultation
b) qualitative data about the experience of asking the questions and use of the information obtained from the doctor as a result of asking the questions.
Secondary outcomes:
c) proportion of clients who report viewing the CQP video
d) Proportion of clients who report accessing the online information
e) length of consultation
f) access to study online resource monitored by URL address hits
g) qualitative data from the health professional log books
h) data from the consultation summary sheets completed by client participants.
We anticipate Stage 2 will take 5 months to complete all data collection and analysis.
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Intervention code [1]
257679
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Other interventions
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Comparator / control treatment
None
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Control group
Uncontrolled
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Outcomes
Primary outcome [1]
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Proportion of patients who report asking the questions in the consultation as measured by participants' reports
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Assessment method [1]
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Timepoint [1]
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Immediately after the consultation
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Primary outcome [2]
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Qualitative data about the experience of asking the questions and use of the information obtained from the doctor as a result of asking the questions as measured by participants' report
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Assessment method [2]
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Timepoint [2]
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Immediately after the consultation
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Secondary outcome [1]
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Proportion of participants who report viewing the CQP video as measured by participants' report
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Assessment method [1]
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Timepoint [1]
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Immediately after the consultation and two weeks after the consultation
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Secondary outcome [2]
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Proportion of participants who report accessing the online information as measured by participants' report
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Assessment method [2]
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Timepoint [2]
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Immediately after the consultation and two weeks after the consultation
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Secondary outcome [3]
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Length of consultation (collected by FPNSW from an automated system)
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Assessment method [3]
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Timepoint [3]
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Immediately after the consultation
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Secondary outcome [4]
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Access to study online resource monitored by URL address hits
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Assessment method [4]
266488
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Timepoint [4]
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To be collected progressively throughout the study
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Secondary outcome [5]
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Qualitative data from the health professional log books
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Assessment method [5]
266489
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Timepoint [5]
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To be collected progressively throughout the study
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Secondary outcome [6]
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Data from the consultation summary sheets completed by client participants
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Assessment method [6]
266490
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Timepoint [6]
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Immediately after the consultation
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Eligibility
Key inclusion criteria
1) Women aged equal to or older than 18 years
2) English language fluency
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Females
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Can healthy volunteers participate?
No
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Key exclusion criteria
Clients who require an interpreter will not be eligible
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Study design
Purpose of the study
Treatment
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Allocation to intervention
Non-randomised trial
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Procedure for enrolling a subject and allocating the treatment (allocation concealment procedures)
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Methods used to generate the sequence in which subjects will be randomised (sequence generation)
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Masking / blinding
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Who is / are masked / blinded?
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Intervention assignment
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Other design features
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Phase
Not Applicable
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Type of endpoint/s
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Statistical methods / analysis
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Recruitment
Recruitment status
Completed
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Date of first participant enrolment
Anticipated
1/01/2011
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Actual
11/07/2012
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Date of last participant enrolment
Anticipated
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Actual
11/12/2012
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Date of last data collection
Anticipated
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Actual
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Sample size
Target
120
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Accrual to date
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Final
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Recruitment in Australia
Recruitment state(s)
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Funding & Sponsors
Funding source category [1]
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Charities/Societies/Foundations
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Name [1]
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The Foundation of Informed Medical Decision Making Inc.
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Address [1]
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40 Court street
Suite 200
Boston
MA 02108
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Country [1]
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United States of America
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Primary sponsor type
Individual
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Name
Dr Heather Shepherd
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Address
CeMPED
School of Public Health (DO2)
University of Sydney
Sydney NSW 2006
University of Sydney, School of Public Health
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Country
Australia
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Secondary sponsor category [1]
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Individual
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Name [1]
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Associate Professor Alexandra Barratt
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Address [1]
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Centre for Medical Psychology & Evidence-based Decision-making
School Of Public Health
Edward Ford Building, A27
University of Sydney
Sydney NSW 2006
University of Sydney
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Country [1]
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Austria
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Secondary sponsor category [2]
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Individual
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Name [2]
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Dr Deborah Bateson
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Address [2]
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Family Planning NSW
328-336 Liverpool Road
Ashfield NSW 2131
Family Planning NSW
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Country [2]
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Australia
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Secondary sponsor category [3]
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Individual
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Name [3]
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Mrs Karen Carey
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Address [3]
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Unit 6, 168 Mounts Bay Rd
West Perth WA 6005
GSB Consulting and Communications Pty Ltd
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Country [3]
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Australia
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Secondary sponsor category [4]
257321
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Individual
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Name [4]
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Associate Professor Lyndal Trevena
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Address [4]
257321
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A27 - Edward Ford Building
School of Public Health
The University of Sydney
Sydney NSW 2006
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Country [4]
257321
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Australia
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Secondary sponsor category [5]
257322
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Individual
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Name [5]
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Mr Kevin McGeechan
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Address [5]
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Sydney School of Public Health
Edward Ford Building ( A27)
University of Sydney NSW 2006
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Country [5]
257322
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Australia
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Secondary sponsor category [6]
257323
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Individual
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Name [6]
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Professor Chris del Mar
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Address [6]
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Faculty of Health Sciences
Bond University
Gold Coast QLD 4229
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Country [6]
257323
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Australia
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Secondary sponsor category [7]
257324
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Individual
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Name [7]
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Professor Phyllis Butow
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Address [7]
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CeMPED, School of Psychology
Griffith Taylor Building (A19)
University of Sydney
Sydney NSW 2006
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Country [7]
257324
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Australia
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Other collaborator category [1]
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Individual
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Name [1]
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Dr Edith Weisberg
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Address [1]
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Family Planning NSW
328- 336 Liverpool Road
Ashfield NSW 2131
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Country [1]
251694
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Australia
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Other collaborator category [2]
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Individual
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Name [2]
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Professor Vikki Entwistle
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Address [2]
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Professor of Values in Health Care
Social Dimensions of Health Institute
Universities of Dundee and St Andrews
11 Airlie Place
Dundee Scotland DD1 4HJ
United Kingdom
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Country [2]
251695
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United Kingdom
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Other collaborator category [3]
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Individual
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Name [3]
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Professor Ronald Epstein
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Address [3]
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Family Medicine Research Programs
University of Rochester School of Medicine & Dentistry
1381 South Avenue
Rochester New York 14620
USA
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Country [3]
251696
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United States of America
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Other collaborator category [4]
251697
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Individual
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Name [4]
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Professor Martin Tattersall
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Address [4]
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Blackburn Building (D06)
University of Sydney NSW 2006
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Country [4]
251697
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Australia
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Ethics approval
Ethics application status
Approved
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Ethics committee name [1]
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Family Planning Association Ethics Committee (EC00120)
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Ethics committee address [1]
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Family Planning NSW 328-336 Liverpool Road Ashfield NSW 2131
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Ethics committee country [1]
260130
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Australia
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Date submitted for ethics approval [1]
260130
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19/10/2010
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Approval date [1]
260130
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28/10/2010
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Ethics approval number [1]
260130
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R2010-09
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Ethics committee name [2]
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The University of Sydney Human Research Ethics Committee (EC00145)
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Ethics committee address [2]
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Level 6, Jane Foss Russell Building - G02 City Road, Darlington Campus The University of Sydney NSW 2006
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Ethics committee country [2]
260131
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Australia
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Date submitted for ethics approval [2]
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26/11/2010
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Approval date [2]
260131
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Ethics approval number [2]
260131
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Summary
Brief summary
Aims To explore the feasibility and implementation issues of a program to train consumers to use simple consumer questions to enhance their understanding and decision-making in a clinical consultation. Specific aims i) To develop and produce a program to train and support consumers to use consumer questions (the Consumer Questions Program CQP) to elicit information for decision making and to integrate this information with their personal preferences, and; ii) To test the feasibility of consumers using this program in FPNSW consultations. Research questions The effects of the program results on: 1) consumers' knowledge of the questions 2) consumers' understanding of when and why they might want to ask the questions 3) consumers' willingness to ask the questions in the consultation 4) consultation processes, particularly in consultation length and complexity Health professionals' reactions to the questions will also be examined.
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Trial website
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Trial related presentations / publications
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Public notes
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Contacts
Principal investigator
Name
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Dr Heather Shepherd
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Address
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Surgical Outcomes Research Centre (SOuRCe)
Royal Prince Alfred Hospital
Sydney Local Health District
Camperdown
NSW 2050
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Country
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Australia
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Phone
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+61 2 9515 3203
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Fax
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Email
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[email protected]
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Contact person for public queries
Name
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Dr Heather Shepherd
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Address
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Surgical Outcomes Research Centre (SOuRCe)
Royal Prince Alfred Hospital
Sydney Local Health District
Camperdown
PO Box M157
NSW 2050
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Country
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Australia
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Phone
15212
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+61 2 9515 3203
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Fax
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+61 2 95153222
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Email
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[email protected]
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Contact person for scientific queries
Name
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Dr Heather Shepherd
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Address
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Surgical Outcomes Research Centre (SOuRCe)
Royal Prince Alfred Hospital
Sydney Local Health District
Camperdown
PO Box M157
NSW 2050
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Country
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Australia
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Phone
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+61 2 95153203
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Fax
6140
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+61 2 95153222
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Email
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[email protected]
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No information has been provided regarding IPD availability
What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
Documents added manually
No documents have been uploaded by study researchers.
Documents added automatically
No additional documents have been identified.
Download to PDF