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Trial details imported from ClinicalTrials.gov
For full trial details, please see the original record at
https://clinicaltrials.gov/study/NCT04344964
Registration number
NCT04344964
Ethics application status
Date submitted
10/04/2020
Date registered
14/04/2020
Titles & IDs
Public title
Endoscopy-related Phone Consultation During the COVID-19 Outbreak
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Scientific title
Endoscopy-related Phone Consultation During the COVID-19 Outbreak: Impact on Attendance and Patient/Consultant Perspectives From a Tertiary Australian Hospital
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Secondary ID [1]
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38839
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Universal Trial Number (UTN)
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Trial acronym
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Linked study record
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Health condition
Health condition(s) or problem(s) studied:
Colon Polyp
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0
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Colon Disease
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0
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Reflux, Gastroesophageal
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0
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Varices, Esophageal
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0
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Condition category
Condition code
Oral and Gastrointestinal
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0
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Other diseases of the mouth, teeth, oesophagus, digestive system including liver and colon
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Cardiovascular
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0
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0
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Diseases of the vasculature and circulation including the lymphatic system
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Intervention/exposure
Study type
Observational
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Patient registry
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Target follow-up duration
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Target follow-up type
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Description of intervention(s) / exposure
Other interventions - None - NA
Phone consult group - Information collected prospectively on FTA patients and questionnaire (satisfaction)
Face-to-face consult group - Information collected retrospectively on FTA patients
Other interventions: None - NA
Observational study
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Intervention code [1]
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Other interventions
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Comparator / control treatment
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Control group
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Outcomes
Primary outcome [1]
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Failed to attend patients
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Assessment method [1]
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percentage of patients that did not answer phone calls (at least 3 calls) or with documented FTA for the retrospective group.
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Timepoint [1]
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2 months
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Secondary outcome [1]
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Patient satisfaction with the phone consult
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Assessment method [1]
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Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020 - MSF and PAT-VC questionnaires). These are mostly Likert-scale response mode statements.
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Timepoint [1]
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2 months
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Secondary outcome [2]
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Consultant satisfaction with the phone consult
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Assessment method [2]
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Assessed through an online/hardcopy questionnaire based on previous studies on telehealth (adapted from Barsom et al. 2020). These are mostly Likert-scale response mode statements.
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Timepoint [2]
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2 months
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Eligibility
Key inclusion criteria
* Patients booked for an outpatient consultation in the Post-Endoscopy clinic or Advanced Endoscopy clinic
* Consultation determined to be held over the phone as per preventive measures due to the COVID-19 outbreak
* Age > 18 years
* Ability to give informed consent
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Minimum age
18
Years
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Maximum age
No limit
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Sex
Both males and females
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Can healthy volunteers participate?
Yes
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Key exclusion criteria
* Phone consultation done with a relative as per patient's preference or inability to talk over the phone
* Patient that is deemed as confused/not able to understand
* Unwilling/unable to participate in the post-consultation survey
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Study design
Purpose
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Duration
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Selection
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Timing
Prospective
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Statistical methods / analysis
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Recruitment
Recruitment status
Completed
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Data analysis
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Reason for early stopping/withdrawal
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Other reasons
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Date of first participant enrolment
Anticipated
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Actual
15/04/2020
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Date of last participant enrolment
Anticipated
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Actual
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Date of last data collection
Anticipated
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Actual
3/07/2020
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Sample size
Target
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Accrual to date
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Final
186
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Recruitment in Australia
Recruitment state(s)
VIC
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Recruitment hospital [1]
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Austin Health - Melbourne
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Recruitment postcode(s) [1]
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3084 - Melbourne
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Funding & Sponsors
Primary sponsor type
Government body
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Name
Austin Health
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Address
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Country
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Ethics approval
Ethics application status
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Summary
Brief summary
The aim of this study is to evaluate patient and consultant experiences with phone consultations for endoscopy-related outpatient appointments during the COVID-19 outbreak.
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Trial website
https://clinicaltrials.gov/study/NCT04344964
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Trial related presentations / publications
Barsom EZ, Jansen M, Tanis PJ, van de Ven AWH, Blusse van Oud-Alblas M, Buskens CJ, Bemelman WA, Schijven MP. Video consultation during follow up care: effect on quality of care and patient- and provider attitude in patients with colorectal cancer. Surg Endosc. 2021 Mar;35(3):1278-1287. doi: 10.1007/s00464-020-07499-3. Epub 2020 Mar 20. van Galen LS, Car J. Telephone consultations. BMJ. 2018 Mar 29;360:k1047. doi: 10.1136/bmj.k1047. No abstract available.
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Public notes
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Contacts
Principal investigator
Name
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Sujievvan Chandran, MD
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Address
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Consultant Gastroenterologist
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Country
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Phone
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Fax
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Email
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Contact person for public queries
Name
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Address
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Country
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Phone
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Fax
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Email
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Contact person for scientific queries
Data sharing statement
Will individual participant data (IPD) for this trial be available (including data dictionaries)?
No
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No/undecided IPD sharing reason/comment
For ethical purposes as per the approval of this study as a quality improvement study (and hence exempted of formal HREC evaluation). Data should be shared outside Austin Health only through grouped data in conferences and journal papers.
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What supporting documents are/will be available?
No Supporting Document Provided
Results publications and other study-related documents
No documents have been uploaded by study researchers.
Results not provided in
https://clinicaltrials.gov/study/NCT04344964